Terms and Conditions

ACCEPTANCE OF TERMS AND CONDITIONS

1. AMENDMENTS

We may change these sale conditions at any time, and any changes will take effect on the date they are posted on our website. Those changes will not affect any orders you submitted before the change.

2. ABOUT GLAMWHITE

GlamWhite is a trading name of Whitening World Limited, a company registered in England and Wales, with company registration number 07506310 and VAT number GB108237040. Our mailing address is 26 YORK STREET LONDON,W1U 6PZ.

3. YOUR ORDER

Your order to us is your offer to purchase the goods on these sale conditions, subject to our acceptance. You are entitled to withdraw your offer at any time up to moment that we accept it.

4. ACCEPTANCE OF YOUR ORDER

Your order is accepted, and the contract is made, when we send you an email acknowledging or otherwise confirming receipt of your order.

5. DECLINING YOUR ORDER

If we decline your order for any reason we will normally email or telephone you to inform you, and give you our reasons. We will not accept any order until we have received pre-payment in full of the price, delivery charges, VAT and other amounts payable in respect of the order.

6. DESCRIPTION

The goods will be the make and model of goods specified in the ordering web pages, will correspond to the essential characteristics, descriptions and specifications set out in our website at the time of order.

7. CHARGES AND VAT

You agree to pay the price and delivery charges which are exclusive of value added tax which we may charge in addition at the rate applicable from time to time and which shall be payable at the same time as the amount on which it is charged.

8. PAYMENT METHODS

We accept payment by MasterCard, Visa, Maestro, Solo and also via Pay Pal. Payment is deducted when we process your order.

9. DELIVERY ADDRESS

Delivery will be to the delivery address selected or provided by you in the ordering web pages. If no address was selected, then delivery will be to the address at which your payment card is registered, or any other address you provided. Please note that we only deliver to premises located in the United Kingdom (including Northern Ireland). If we deliver elsewhere then we may charge you extra for our delivery costs.

10. DELIVERY DAYS

Please allow 7 working days for delivery. We only deliver on working days, being Monday to Friday, excluding public and bank holidays, within working hours specified on our website (or if not specified, between 9am and 6pm). Any statements as to delivery within a number of days should be read as working days, and if a bank or other public holiday falls within any delivery period then you should allow extra two working days for delivery.

11. FAILURE TO RECEIVE THE GOODS

If delivery is attempted within our stated delivery hours and you are not present to collect the goods or you unreasonably refuse to take the delivery of the goods, then we may charge you our reasonable costs of returning the goods, reasonable costs of storage, and our reasonable charge for re-delivering the goods at other time.

12. INSPECTION ON DELIVERY

When you receive the goods you should immediately inspect them for damage and faults, and you should inform us by the end of the following working day if you do not consider that you have received the goods that you ordered, and within 10 working days of the receipt of the goods if you consider that the goods are faulty or damaged, otherwise the goods will be considered to have been correctly delivered, free from damage or faults and in good working order

13. RISK

Risk in the goods shall pass to you on delivery.

14. YOUR RIGHT TO CANCEL

To enable you to have a reasonable opportunity to try out the goods, we give you the right to cancel the contract in accordance with the following terms. You can do this by giving us notice before you receive the goods, or no later than 14 days after the day you receive the goods. We reserve the right to refuse a cancellation in our sole discretion if we believe in our reasonable opinion that this right is being abused (such as you are not genuinely using it just to evaluate the goods).

15. WHEN CAN YOU NOT CANCEL?

The goods cannot be returned by reason of their nature (for instance you have opened or used any product)

-The goods are damaged or marked in any way or have unreasonable wear or are otherwise not in a condition consistent with your having taken reasonable care.
-The goods are in a condition such that they cannot reasonably be re-sold at all or for more than 80% of their original value
-You are able to return the goods with all packaging, contents, documents, and other items supplied with or as part of the goods.

16. HOW DO YOU CANCEL?

If you wish to exercise your right to cancel then you can do this by one of the following methods:

- Emailing us at support@glamwhite.com quoting your order reference number.
- Write to us at Whitening World Ltd, 26 York Street , London W1U 6PZ
We will provide you with a returns address to one of our fulfillments warehouses within the EU and you will have to pay for the shipping.

17. WHEN DO I RECEIVE MY REFUND?

If you decide to cancel, we will refund you within 14 days of the date you cancel, or if later. within 14 days of return of the goods to us, less any direct costs in recovering the goods which we are entitled to charge you.

18. OUR WARRANTY

We warrant that the goods on delivery will be of the description set out in the contract, will be new, will be in working order and will be free from material damage. Our sole liability and your sole remedy for breach of this warranty shall be on the following (at our sole option):
-We will replace the goods with goods which do conform to the contract; or
-We will take the goods back and refund you all amounts paid by you under the contract
We shall have no liability for any claims with respect to the goods not conforming to the contract, which are made later than 14 days after the date of delivery of the goods.

19.THIRD PARTY RIGHTS

The contract shall not benefit or be enforceable by any third party.

20. AGE REQUIREMENTS

You need to be over 18 years of age to purchase from GlamWhite Website.

* Groupon customers, please refer to the Groupon Terms and Conditions Page.

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